How does Orderzy work?

Scan the QR code at your table, browse the menu, add items to cart, and place your order - all without creating an account. Choose to pay now or pay at the end of your meal.

Do I need to create an account to order?

No! Orderzy allows guest ordering. Simply scan the QR code and start ordering immediately. You only need to provide your name and phone number at checkout.

What payment methods are accepted?

We accept Cashfree online payments (UPI, cards, wallets) and cash. Some restaurants offer 'Pay at End' option where you can settle the bill when leaving.

Can I see an itemized bill before paying?

Yes! For 'Pay at End' restaurants, click 'Get Bill' to view a complete itemized invoice with all your orders, service charges, and total amount. You can also add a tip (10%, 15%, or 20%).

Absolutely. We use industry-standard security measures including SSL encryption, secure payment gateways, and protect against SQL injection and XSS attacks. Your phone number and order details are kept confidential.

2025-01-15 · 5 min read

What Is Pay-at-End Billing for Restaurants? How the Tab System Works

Pay-at-End billing is a payment model for dine-in restaurants where the customer places one or more orders during their meal and pays a single consolidated bill at the end. Instead of paying for each dish as it is ordered, the customer runs a tab and the restaurant collects payment once before they leave.

This is how most traditional sit-down restaurants in India already work: customers order, eat, order more, and then ask for the bill. Pay-at-End software formalises this flow digitally.

How the Tab System Works in Orderzy

When a restaurant on Orderzy is configured for Pay-at-End, here is the complete flow:

A customer scans the QR code at their table and places their first order. No payment is required at this step.
Orderzy creates a Dining Session tied to that table. Every subsequent order from the same table is added to this session.
The kitchen receives each order in real time and processes it normally.
When the customer is ready to leave, they tap Get Bill on their phone. They see a full itemized bill: all items ordered, quantities, GST, service charge, and total amount.
The customer pays via UPI, card (Cashfree), or cash. The Dining Session is marked as closed.

Pay-at-End vs Pay Per Order: Which Should You Use?

Factor	Pay-at-End	Pay Per Order
Payment timing	Once at end of meal	After each order placed
Customer experience	Traditional dine-in feel	Faster, café / QSR feel
Risk of non-payment	Slightly higher	None (pre-paid)
Repeat orders in one visit	Common	Each order paid separately
Best for	Full-service dine-in restaurants	QSR, food courts, cafés

Does Pay-at-End Increase Per-Table Revenue?

It can. When customers know they are not paying per order, there is less psychological friction to ordering additional dishes or drinks during the meal. The average check size tends to be higher in Pay-at-End restaurants compared to Pay Per Order restaurants serving the same food, because customers do not self-limit to avoid multiple payment steps.

What Happens If a Customer Leaves Without Paying?

Pay-at-End restaurants bear the same risk they always have with walk-out customers. Orderzy's system does not guarantee payment collection it facilitates the digital tab and makes the payment flow easy. Restaurants in higher-trust environments (hotels, clubs, ticketed venues) are better suited to this model than casual street-side restaurants.

Orderzy records the customer's name and phone number at the time of ordering, which can be used for follow-up if needed.

Setting Up Pay-at-End on Orderzy

When you register your restaurant on Orderzy, you select your payment model: Pay Per Order or Pay at End. This setting can be changed from your restaurant dashboard at any time. The customer-facing ordering flow and QR codes remain the same only the payment step changes.

Want to set up Pay-at-End billing for your restaurant?